A Personal Answering Service, Inc, offers a comprehensive suite of services customizable to your business needs, including:

Live Secretary Messaging, featuring:
• Custom messaging services
• Customized message template
• Customized protocols – as complex as needed
• Fields used to determine if call should be dispatched immediately
• Instant conference calling
• Personalized answer phrase
• Multiple lines forwarded to same number
• Use during normal business hours as overflow receptionist – prevent "busy-signal" hang-ups and    lost business
• Toll-free forwarding

Voice Mail with or without Operator Assistance
• Your own personal greeting with password access
• Ideal for call screening
• Individual or group mail boxes available
• Greeting and announcement services

Multiple Message Delivery Options
• Messages faxed to number you request
• Messages e-mailed to your PC or cell phone
• Use check-in line to retrieve and write down your messages
• Web Scheduler – a Web-based appointment scheduler allowing both customer and agent access
• Web Message Connect – Allows customers to view filed/waiting messages via the Internet    (multiple user discount packages available)

New Enhanced Services!
• Web Site Interface – Agents can directly connect to the client’s Web site for informational    purposes
• Caller ID – Attaches the caller’s name and inbound telephone number to each message
• Message Trace – A report is attached to the end of each message documenting what the agent    did with each call
• E-mail Logger Recordings – E-mail recorded clips of client messages and calls
• Order-Taking – Client Web site or customized Intelliform
• Scripted Form – Intelliform allows detailed client-specific agent scripting